Terms of service

1. Acceptance of Terms

By accessing or using the services provided by Elite Care Pros ("we," "our," or "us"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Provided

Elite Care Pros offers chiropractic services, including consultations, treatments, and other related services. All services are provided subject to these Terms.

3. Appointments and Cancellations

  • Booking Appointments: Appointments can be booked in person, via phone, or through our website. You are responsible for providing accurate and complete information when booking an appointment.

  • Cancellation Policy: We require at least 24 hours' notice for appointment cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.

4. Payments and Refunds

  • Payment Terms: Payment for services is due at the time of your appointment unless other arrangements have been made in advance. We accept various payment methods, including credit cards and cash.

  • Refund Policy: Refunds for services rendered are not provided. However, if you have any concerns about your treatment, please contact us to discuss possible resolutions.

5. Health Information and Privacy

We are committed to protecting your privacy and ensuring the security of your personal and health information. Our Privacy Policy, which is incorporated by reference into these Terms, outlines our practices regarding the collection, use, and disclosure of your information.

6. SMS Communications

  • SMS Opt-In: By providing your phone number, you agree to receive text messages from us. Message and data rates may apply. Message frequency varies.

  • SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either "STOP" or "UNSUBSCRIBE" to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

7. Code of Conduct

When using our services, you agree to:

  • Provide accurate and truthful information.
  • Respect the privacy and confidentiality of other patients.
  • Comply with all applicable laws and regulations.
  • Refrain from any behavior that is disruptive, abusive, or harmful to others.

We reserve the right to refuse service to anyone who violates these Terms or engages in inappropriate behavior.

8. Limitation of Liability

To the fullest extent permitted by law, Elite Care Pros and its affiliates, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our services.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Terms on our website and updating the "Effective Date" at the top of these Terms. Your continued use of our services after any changes to these Terms will constitute your acceptance of such changes.

10. Governing Law

These Terms and your use of our services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Elite Care Pros
2609 N Carroll Ave
Dallas, TX 75204
(469) 779-1946
help@elitecarepros.com