Privacy policy

1. Introduction

Welcome to Elite Care Pros. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our physical locations or book appointments for our chiropractic services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you book an appointment, fill out forms, or communicate with us in person or via phone or email.

  • Health Information: Information related to your health and chiropractic needs that you provide to us during consultations and treatments.

  • Payment Information: Financial information, such as your payment method (valid credit card number, card brand, expiration date) that we collect when you pay for our services.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your appointment bookings.
  • Communicate with you regarding your appointments.
  • Provide, operate, and improve our chiropractic services.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Address and respond to your inquiries and requests.
  • Maintain records for legal and operational purposes.
  • Notify you of updates or changes to our services.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, and customer service.

5. SMS Communications

  • SMS Opt-In: By providing your phone number, you agree to receive text messages from us. Message and data rates may apply. Message frequency varies.

  • SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either "STOP" or "UNSUBSCRIBE" to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Elite Care Pros
2609 N Carroll Ave, Dallas, TX 75204
(469) 779-1946
help@elitecarepros.com